The Storms of Life and Service

7/28/14 The Storms of Life and Service

The storms will come. That is a fact as absolute as taxes and gravity. Knowing that the storm is coming should be a mandate to prepare for it. And as always, we must not be defined by the storm but by our reaction to its impact. Preparation may lessen the impact and steel us for the emotional reaction to the storms’ detriments. In service, the storms may be short and rapid squalls or long and drawn out floods of irritations, toxic coworkers, serious busyness, leadership failures, budget woes, technological hiccups, CHANGE, and on and on. But, still we serve. Or, perhaps, we must even increase our service during and after the storm. 

So, we are left with the charge to let go of our psychic barriers and climb over any extrinsic ones that we might continue to provide the excellent service our customers expect- that is service that is focused on the students’ needs by anticipating those needs and meeting them where they are in their journey through their own life’s storms. We will look back and say with pride, “The storms came. We were prepared. We focused on the needs. We served. And, everything was better for it.”